互联网医院咨询对门诊和开支的影响:准实验性研究
Yayuan Liu1, Haofeng Jin1, Zhuoyuan Yu2
1School of Management, Zhejiang University, Hangzhou, China.
Journal of medical Internet research
|November 11, 2024
概括
中国的互联网医院咨询增加了门诊患者的访问频率和费用. 这些远程医疗服务对农村患者产生了更大的积极影响,特别是那些医疗保健质量较差的地区的患者.
科学领域:
- 数字健康数字健康
- 医疗保健服务研究 医疗服务研究
- 远程医疗远程医疗
背景情况:
- 中国的互联网医院整合了线上和线下医疗保健,与第三方平台不同.
- 它们对门诊访问 (频率和成本) 的影响尚不清楚,可能会增加或减少利用.
- 了解这种影响对于医疗保健提供者和政策制定者来说至关重要,因为患者选择的自主权.
研究的目的:
- 分析采用互联网医院咨询如何影响门诊访问频率和费用.
- 为了确定这些影响是否在城市和农村患者群体之间有所不同.
主要方法:
- 利用来自中国东南部一家公共三级医院的数据 (2021年1月至2022年10月用于互联网医院,2020年1月至2022年10月用于离线记录).
- 采用了将差异差异 (DiD) 和倾向得分匹配 (PSM) 结合在一起的准实验性设计.
- 分析了2065个匹配的患者对 (共4130人),以估计因果关系.
主要成果:
- 互联网医院的采用显著增加了每月门诊访问频率2.4%,费用增加了15.5%.
- 这些积极影响在农村患者中更为明显,访问和费用增加与城市中心距离更远相关.
- 与质量较差的地区相比,在当地医疗保健质量较高的地区的农村患者在门诊诊所的访问和费用增加不那么显著.
结论:
- 互联网医院,整合在线和离线服务,与门诊访问频率和成本的增加有关.
- 互联网医院对医疗保健利用的影响因患者的城乡状态和当地医疗保健基础设施的质量而异.
- 结果为优化互联网医院服务的开发和实施提供了宝贵的见解.
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