探索心理资本,情绪智能,心理安全和电子商务从业者之间的知识共享之间的关系
1Business School, Huaiyin Normal University, Huaian, China.
Frontiers in psychology
|November 12, 2024
概括
提高心理资本,情绪智能和心理安全,显著提高了电子商务专业人士之间的知识共享. 这些因素,特别是情绪智能和心理安全,在这种关系中起到关键的调解作用.
科学领域:
- 组织心理学 组织心理学
- 电子商务管理 电子商务管理
- 人力资源发展 人力资源发展
背景情况:
- 知识共享对于电子商务在竞争性市场的成功至关重要.
- 心理资本,情感智能和心理安全被确定为知识共享的潜在驱动力.
- 现有的研究还没有完全阐明这些因素在电子商务领域的相互作用.
研究的目的:
- 研究心理资本,情绪智能,心理安全和知识共享之间的直接和间接关系.
- 检查情绪智能和心理安全在心理资本和知识共享之间的联系中扮演的调解角色.
- 提供基于社会交换理论的经验证据,以加强电子商务中的知识共享.
主要方法:
- 一项使用雪球和有目的抽样的定量研究.
- 从中国的电子商务专业人士那里收集了439份有效的在线问卷.
- 使用结构方程建模 (SEM) 和AMOS 26.0.0分析数据.
主要成果:
- 心理资本与情绪智力 (β=0.494) 和心理安全 (β=0.297) 有正相关.
- 情绪智能与心理安全 (β=0.513) 和知识共享 (β=0.452) 有积极的关系.
- 心理安全与知识共享正相关 (β=0.311),并调解了心理资本和知识共享之间的关系.
结论:
- 情绪智能和心理安全显著介导心理资本对知识共享的影响.
- 对于电子商务从业者来说,建议采取干预措施来促进心理资本,情绪智能和心理安全.
- 培养性,自我效能,希望,乐观和安全的沟通环境可以增强知识共享.
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