在药房教育中评估沟通的工具:审查和建议
Jacqueline E McLaughlin1, Katherine Kelley2, Sophia M Mortha1
1UNC Eshelman School of Pharmacy, USA.
American journal of pharmaceutical education
|November 14, 2024
概括
评估药学学生的沟通技巧至关重要但复杂. 本综述确定了教育工作者评估基本药房沟通能力的实际评估工具.
科学领域:
- 药房 教育 教育 药房 教育
- 沟通技能的评估 沟通技能的评估
- 医疗保健专业培训 医疗保健专业培训
背景情况:
- 有效的沟通对于药剂师来说是至关重要的.
- 药学博士 (PharmD) 课程应优先考虑沟通技能的发展.
- 评估这些技能给教育工作者带来了挑战.
研究的目的:
- 确定和总结评估药房沟通技能的工具.
- 为药房教育工作者提供有用的评估工具.
- 帮助选择或调整评估工具.
主要方法:
- 进行了对相关文献的叙事审查.
- 57项研究被评估为沟通评估工具.
- 包含了18项使用易于获得和有用的工具的研究.
主要成果:
- 大多数审查的工具都专注于口头沟通.
- 药学学生是评估的主要沟通者.
- 仪器在各种教育环境中使用教师作为评估者.
- 沟通任务,背景和测量尺度有很大的不同.
结论:
- 评估药学学生的沟通是复杂的,因为不同的需求.
- 有一系列有用的评估工具可用.
- 教师可以使用此审查来选择或调整工具以满足他们的特定需求.
相关概念视频
Therapeutic Communication
4.4K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
4.4K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
7.8K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
7.8K
Communication
5.4K
Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
5.4K
SBAR II: Application of SBAR
4.3K
SBAR is an effective communication tool used by healthcare professionals to communicate patient information accurately. SBAR stands for Situation, Background, Assessment, and Recommendation. For a better understanding, an example is given below.
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
SBAR Report from a Nurse to a Health Care Provider
S: "Hello, Dr. Smith. This is Jane, RN, from the Med Surg unit. I am calling to tell you about Ms. White in Room 210, who is experiencing increased pain and redness at her incision site. Her recent...
4.3K
Barriers to Effective Communication II
3.6K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.6K
Role of Communication in the Nursing Process II: Planning and Implementation
1.8K
Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
1.8K


