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Updated: Jun 7, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

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基于SERVQUAL模型开发一个质量指标系统,用于评估互联网加上家庭护理护理服务的质量指标系统:Delphi分析层次流程研究:Delphi分析层次流程研究

Lei Ye1, Shulan Yang1, Biyan Jiang1

  • 1Department of Nursing, Zhejiang Hospital, Hangzhou, China.

PeerJ
|November 18, 2024
PubMed
概括

该研究开发了一种质量指标系统,用于互联网+家庭护理护理 (互联网+HCN) 服务. 该系统基于SERVQUAL模型,旨在改善数字健康领域的用户体验和服务质量.

关键词:
家庭护理护理 在家护理互联网加上互联网加上互联网服务卡尔模型模型服务质量 服务质量

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