在组织环境中评估关键软技能:开发和验证多种软技能评估工具
Daiana Colledani1,2, Egidio Robusto1, Pasquale Anselmi1
1Department of Philosophy, Sociology, Education and Applied Psychology, University of Padua, Padua, Italy.
Frontiers in psychology
|November 18, 2024
概括
多种软技能评估工具 (MSSAT) 有效地衡量员工的关键技能,如沟通和诚信. 这种经过验证的工具有助于组织制定有针对性的培训计划,以改善工作成果.
科学领域:
- 组织心理学 组织心理学
- 人力资源管理 人力资源管理
背景情况:
- 软技能或横向技能越来越多地被认为对工作相关结果的影响.
- 评估这些技能对于组织发展和员工绩效至关重要.
研究的目的:
- 开发和验证多种软技能评估工具 (MSSAT).
- 创建一个简洁的自我报告工具来评估人际交往技巧,沟通,决策风格和道德诚信.
主要方法:
- 一种交叉验证方法,涉及来自不同组织环境的639名员工.
- 根据内容,因子负载,IRT分析和适应统计数据进行项目选择.
- 使用确认因素分析来评估尺度的结构.
主要成果:
- MSSAT显示了性别不变性,良好的可靠性和有效性.
- 网络分析证实了软技能与积极的工作成果之间的联系.
- 人际沟通技巧和道德诚信被认为特别重要.
结论:
- 对于组织来说,MSSAT是一个有价值的工具,用于评估员工的软技能.
- 该工具可以为设计有针对性的员工发展计划提供信息.
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