专业药房服务的结果绩效测量:一个叙述性审查
Lígia Reis1,2, João Gregório2
1PhD Student, Universidade Lusófona, Lisbon, Portugal & Escuela de Doctorado de la Universidad de Alcalá, Madrid, Spain.
Exploratory research in clinical and social pharmacy
|November 18, 2024
概括
社区药房需要更好的绩效指标来衡量患者的结果,并证明其服务的价值. 当前的指标往往侧重于输出,而不是患者一级的结果,需要改变测量框架.
科学领域:
- 药房实践 在药房实践.
- 医疗保健服务研究 医疗服务研究
- 结果测量 结果测量
背景情况:
- 专业药房服务对于患者健康和药物治疗结果至关重要.
- 社区药房必须评估服务绩效,并向利益相关者证明其价值.
- 了解当前的结果绩效指标对于证明附加值至关重要.
研究的目的:
- 确定用于测量患者结果的绩效指标.
- 确定如何证明专业药房服务的价值.
主要方法:
- 进行了自2000年以来出版的文学作品的叙事审查.
- 在PubMed和Scopus的系统搜索,补充了谷歌学者和谷歌搜索.
- 纳入标准侧重于社区药房,药品护理和关键绩效指标.
主要成果:
- 包含了12篇论文,在过去十年中出版物的数量显著增加.
- 确定的结果指标主要与质量框架相关,并专注于输出,而不是患者一级的结果.
- 疾病和治疗管理是最常被评估的服务.
结论:
- 需要转变范式,以制定衡量患者水平结果和专业药房服务价值的绩效指标.
- 强有力的证据证明药剂师干预对患者结果的影响,可以支持药房主导服务的整合和认可.
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