全球危机信息设计:一个多个案例研究
Bijan Aryana1, Anna-Lisa Osvalder1, Elin Stark1
1Chalmers University of Technology.
Studies in health technology and informatics
|November 19, 2024
概括
这项研究为弱势群体提供了通用危机信息设计指南,强调了清晰的多式联络和社区参与,以提高准备.
科学领域:
- 人与计算机的交互
- 危机沟通 危机沟通
- 可访问性设计可访问性设计
背景情况:
- 有效的危机信息设计对于公共安全至关重要.
- 弱势群体,包括那些有沟通障碍的人群,老年人和移民,经常面临进入危机信息的障碍.
- 现有的危机沟通策略可能无法充分满足各种需求.
研究的目的:
- 调查通用危机信息设计的可访问信息解决方案.
- 为创建包容性危机沟通制定基于证据的指导方针.
- 加强弱势群体的危机准备和应对能力.
主要方法:
- 一个采用研究设计方法的多个案例研究.
- 定性数据收集方法,以探索用户需求和信息可访问性.
- 分析现有的危机信息设计,以确定差距和机会.
主要成果:
- 危机信息需要简化,以获得更广泛的理解.
- 多式联网通信策略对于可访问性至关重要.
- 社区促进者在传播信息和建立信任方面发挥着至关重要的作用.
结论:
- 普遍的危机信息设计需要适应性技术和多样化的沟通道.
- 个性化,清晰和可靠的信息提高了危机准备.
- 基于社区的战略是促进危机管理中的包容性的关键.
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