导航包容性:探索奥斯陆公共交通移动应用程序中的可访问性
Bineeth Kuriakose1, Frode Eika Sandnes2
1Department of Education, University of Oslo, Oslo, Norway.
Studies in health technology and informatics
|November 19, 2024
概括
尽管有一些功能,但Ruter移动应用程序存在可访问性问题. 相比之下,需要改进形式和序列,以提高残疾人的可用性.
科学领域:
- 数字可访问性研究数字可访问性研究
- 人与计算机的互动.
- 公共交通技术 公共交通技术
背景情况:
- 鲁特移动应用程序是挪威奥斯陆和阿克尔舒斯公共交通的关键数字平台.
- 确保数字可访问性对于包容性公共服务至关重要.
研究的目的:
- 评估Ruter移动应用程序对残疾人的可访问性和可用性.
- 评估是否符合Web内容可访问性准则 (WCAG).
主要方法:
- 案例研究分析 案例研究分析
- 可访问性审计可访问性审计.
- 用户体验测试与六名参与者进行了测试.
主要成果:
- 该应用程序包括一些可访问性功能,但存在重大问题.
- 确定的问题包括对比处理,表单字段支持和逻辑序列.
- 用户反强调了持续改进设计的必要性.
结论:
- 路由器应用程序需要有针对性的改进,以提高包容性和可访问性.
- 遵守通用设计原则对于数字平台至关重要.
- 鲁特AS可以通过专注的可访问性改进来增强其数字产品.
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