构建一个可持续的智能老年护理服务平台的进化游戏分析
Yiling Ma1, Youshuai Sun2, Qian Guo3
1School of Economics and Management, Tongji University, Shanghai, People's Republic of China.
Scientific reports
|November 20, 2024
概括
开发智能老年护理服务平台需要多方利益相关者的合作. 政府补贴,平衡利益和降低成本是长期在老年护理服务中共同创造价值的关键.
科学领域:
- 老年学和信息技术信息技术
- 公共政策和公共管理.
- 服务科学科学 服务科学
背景情况:
- 全球人口正在快速老龄化,对老年护理的需求也在增加.
- 信息技术的进步正在使新的服务提供模式成为可能.
- 智能老年护理服务平台 (IESP) 正在出现,以满足这些需求,但需要仔细的战略开发.
研究的目的:
- 检查构建有效IESP的可行性和策略.
- 分析影响IESP开发中的利益相关者的行为因素.
- 应用价值共同创造理论,以了解准公共老年护理服务中的多利益相关者动态.
主要方法:
- 一个三方进化游戏模型的构建.
- 在模型中包括数字技术公司,社会组织和老年护理服务提供商.
- 分析影响利益相关者参与和平台可持续性的因素.
主要成果:
- 在IESP中,持续的价值共同创造受到平台收入,参与成本,声誉影响和政府补贴的重大影响.
- 利益相关者的行为是动态的,取决于经济激励和协作努力的相互作用.
- 政府干预对于平衡利益和确保平台可行性至关重要.
结论:
- IESP的发展需要政府的指导和多方利益相关者的合作,将老年护理服务视为准公共产品.
- 优化IESP涉及到平衡利益相关者的利,降低参与成本,并利用政府对数字化转型的补贴.
- 加强声誉管理和标准化服务评估对于实现系统平衡和长期成功至关重要.
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