面对老年人的生存问题的人员面临的挑战:瑞典一线管理人员的观点. 一个横截面研究
Malin Sundström1, Kerstin Blomqvist1, Margareta Rämgård2
1The Research Platform for Collaboration for Health, Faculty of Health Science, Kristianstad University, Kristianstad, Sweden.
Scandinavian journal of caring sciences
|November 20, 2024
概括
第一线管理人员报告员工经常与老年人讨论存在的担忧. 关键的挑战包括认知障碍和员工不安全感,需要提高沟通技巧和经理支持.
科学领域:
- 老年学是一门学科.
- 医疗保健管理的管理
- 临床心理学 临床心理学
背景情况:
- 在护理机构的老年人经常经历存在的担忧.
- 家庭和住院护理人员需要支持来解决这些敏感问题.
- 第一线管理人员 (FLM) 在促进这些对话方面发挥着至关重要的作用.
研究的目的:
- 探讨FLM对员工在与老年人讨论生存问题时面临的挑战的观点.
- 确定遇到的存在性主题类型和员工支持机制.
主要方法:
- 采用混合的定性和定量方法进行横截面研究.
- 在线自我管理问卷分发给467名在家和住院护理的FLM.
- 136家 (29%) 的FLM公司完成了调查,并获得了道德认可.
主要成果:
- 大约80%的FLM报告说,员工与老年人讨论存在的担忧 (意义,损失,死亡).
- 发现的主要障碍是老年人的认知障碍/失语症和工作人员的不安全/不愿意.
- 大多数员工 (73%) 接受了某种形式的支持,主要来自管理人员或护士.
结论:
- 提高员工的沟通技巧,积极倾听和理解老年人的观点至关重要.
- 在优先考虑和组织员工对存在问题的定期支持方面,FLM是必不可少的.
- 该研究强调,需要有结构的支持系统,以满足在护理中的老年人的生存需求.
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