具备与有心理健康问题的人有效沟通的技能
1College of Health, Wellbeing and Life Sciences, Sheffield Hallam University, Sheffield, England.
概括
有效的沟通是护士支持心理健康患者的关键. 本文详细介绍了基于证据的策略,包括积极倾听和文化敏感性,以建立信任并提供以人为本的护理.
科学领域:
- 护理 护理 护理
- 心理健康护理 心理健康护理
- 沟通研究 沟通研究
背景情况:
- 护士在为各种人群提供高质量的护理方面发挥着至关重要的作用,包括患有精神疾病的人.
- 建立关系对于吸引服务用户和在心理健康环境中培养以人为中心的方法至关重要.
- 有效的沟通技巧可能并不总是所有护士的直觉.
研究的目的:
- 讨论基于证据的方法,在心理健康护理中有效进行护士-病人沟通.
- 为与服务用户建立治疗关系和信任提供指导.
- 增强护士探索患者思想,感受和需求的能力,以同情和敏感的方式.
主要方法:
- 基于证据的沟通策略的审查.
- 讨论技术,如有效的介绍,积极倾听和开放式问题.
- 强调非语言沟通,文化敏感性和富有同情心的互动.
主要成果:
- 确定了关键的沟通技巧:介绍,主动倾听,开放式问题,战略性地使用沉默和身体语言意识.
- 强调了富有同情心的沟通,文化敏感性和建立信任的重要性.
- 展示了这些方法如何促进更深入地探索服务用户的体验.
结论:
- 实施基于证据的沟通策略对于精神卫生保健护士至关重要.
- 通过富有同情心和文化敏感的沟通来发展关系和信任,提高了患者的参与度.
- 有效的沟通使护士能够更好地理解和解决心理健康问题的个人的需求.
相关概念视频
Barriers to Effective Communication II
3.6K
The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
3.6K
Barriers to Effective Communication I
8.7K
A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
Communication barriers include the following:
Physiological barriers: They are limitations caused by a person's health condition or disability, such as hearing loss, poor eyesight, illness, or unconsciousness. An example to overcome this...
8.7K
Therapeutic Communication
4.4K
Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
Verbal communication depends on language or a prescribed way of using words so that people can share information effectively. The critical aspects of verbal...
4.4K
Communication
5.4K
Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
5.4K
Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing
7.8K
Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
7.8K
Community Based Intervention
33
Community-based interventions in mental health represent a paradigm shift from institution-centered care to treatments embedded within the fabric of local communities. By prioritizing inclusion and leveraging existing societal structures, this approach fosters a supportive environment conducive to addressing mental health challenges while promoting individual dignity and agency.
Foundations of Community Mental Health Programs
Central to the success of community-based interventions is the...
Foundations of Community Mental Health Programs
Central to the success of community-based interventions is the...
33


