人工智能聊天机器人在响应与创伤性牙伤害相关的患者查询方面的表现:一项比较研究
Yeliz Guven1, Omer Tarik Ozdemir1, Melis Yazir Kavan1
1Istanbul University, Department of Pedodontics, Faculty of Dentistry, Istanbul, Turkey.
概括
像ChatGPT 3.5,ChatGPT 4.0和Google Gemini这样的AI聊天机器人被评估为回答创伤性牙损伤 (TDI) 问题. 聊天GPT 4.0和谷歌双子提供了比聊天GPT 3.5更准确的信息,但没有取代牙医.
科学领域:
- 人工智能的人工智能
- 牙科医学 牙科医学
- 医疗信息学 医疗信息学
背景情况:
- 人工智能聊天机器人越来越多地用于在线健康信息.
- 患者在医疗和牙科决策时寻求聊天机器人的建议.
- 这项研究重点关注创伤性牙损伤 (TDI).
研究的目的:
- 评估AI聊天机器人响应的可读性,质量和准确性.
- 为了比较ChatGPT 3.5,ChatGPT 4.0和谷歌双子座的TDI信息.
- 确定聊天机器人作为患者信息来源的可靠性.
主要方法:
- 在ChatGPT 3.5,4.0和Google Gemini上提出了59个与TDI相关的查询.
- 使用Flesch阅读易度和Flesch-Kincaid等级水平评估可读性.
- 使用DISCERN,GQS和PEMAT-P工具进行质量和准确性评估.
主要成果:
- 聊天机器人响应通常需要大学水平的阅读能力.
- 聊天GPT 3.5 的可理解性和质量得分较低.
- 聊天GPT 4.0和谷歌双子提供更高质量和更准确的信息.
结论:
- 对于TDI信息,ChatGPT 4.0和谷歌双子是比ChatGPT 3.5更可靠的.
- 人工智能聊天机器人可以作为补充信息来源.
- 聊天机器人不能代替专业的牙科护理诊断和治疗.
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