将患者对自动化药物配送系统和传统药物配送系统的满意度进行比较:一个跨部分研究
Palanisamy Amirthalingam1, Abdulrahman Sulaiman Alruwaili2, Omar Ahmed Albalawi2
1Department of Pharmacy Practice, Faculty of Pharmacy, University of Tabuk, Tabuk, Saudi Arabia.
Patient preference and adherence
|November 25, 2024
概括
患者对医院自动化药物发送系统 (ADDS) 的满意度高于传统药物发送系统 (TDDS). 虽然ADDS改善了分发实践和系统,但患者对副作用的教育需要加强.
科学领域:
- 药房实践 在药房实践中
- 医疗保健服务研究 医疗服务研究
- 患者的治疗结果.
背景情况:
- 全球医院越来越多地采用自动化药物发送系统 (ADDS),以提高效率和减少错误.
- 与传统药物发行系统 (TDDS) 相比,存在一个显著的研究差距,涉及患者对ADDS的满意度水平.
研究的目的:
- 为了比较使用ADDS和使用TDDS的医院药房之间的患者满意度.
- 确定药房服务的特定领域,患者满意度在ADDS和TDDS之间存在差异.
主要方法:
- 一项涉及18岁及以上门诊患者 (不包括重病患者) 的横截面研究.
- 满意度被评估使用17项,5点利克尔特级问卷,涵盖药房管理,分发实践,患者教育和分发系统.
- 奇方位分析用于比较ADDS和TDDS组之间的人口分布和满意度水平.
主要成果:
- 与TDDS相比,参与者在分发实践和分发系统领域对ADDS的满意度明显更高 (P<0.05).
- 药房管理的三个方面也显示,对ADDS的满意度明显更高.
- 在药房清洁,药剂师对副作用的解释或提供所有必要信息方面,没有观察到满意度的显著差异.
结论:
- 在多个领域,ADDS的总体患者满意度高于TDDS.
- 使用ADDS的药剂师应该专注于利用系统优势来改善患者教育,特别是关于药物的副作用.
相关概念视频
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01:20Compartment Models: Two-Compartment Model
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