护士和医疗保健技术人员在软技能方面的知识水平:一项探索性研究
Jaouad Elkhalladi1, Amal Sefrioui2, Mohamed El Fahssi3
1Université Mohamed V, Faculté de Médecine et de Pharmacie, Laboratoire de Biologie Orale et Biotechnologie, Rabat, Maroc.
护士和医疗保健技术人员表现出对基本软技能 (SS) 的理解,尽管他们的正式培训有限. 识别关键的SS,如沟通和团队合作,对于未来的医疗保健教育计划至关重要.
科学领域:
- 医疗保健教育 医疗保健教育
- 专业发展专业发展
- 软技能研究 软技能研究
背景情况:
- 软技能 (SS) 对于有效的医疗保健服务至关重要.
- 评估医疗保健专业人员的SS知识对于有针对性的培训至关重要.
研究的目的:
- 评估护士和医疗保健技术人员关于软技能 (SS) 的知识水平.
- 确定医疗保健行业中最关键的软技能.
主要方法:
- 进行了一项定量,探索和分析研究.
- 苏斯-马萨地区350名护士和医疗保健技术人员参加了这次活动.
- 使用统计分析来确定SS知识与人口/职业因素之间的关联.
主要成果:
- 49.7%的参与者表现出对SS的某种理解,只有12.3%接受过正式培训.
- 确定的关键SS包括沟通,团队合作,压力管理,问题解决和决策.
- SS知识与专业经验,学术水平和先前的SS培训有显著的相关性 (p < 0.001).
结论:
- 医疗保健专业人员拥有固有的SS知识,即使没有正式培训.
- 确定了关键的SS对于为现有和未来的医疗保健专业人员开发有针对性的培训计划是有价值的.
- 建议进一步研究SS在医疗保健环境中的发展和评估.
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