在企业用户体验设计工作流程中提供人工智能辅助:为设计师增强设计简报的创建能力
Zijian Zhu1, Hyemin Lee1, Younghwan Pan1
1Interaction Design Lab., Graduate School of Techno Design, Kookmin University, Seoul, Republic of Korea.
Frontiers in artificial intelligence
|November 27, 2024
概括
人工智能 (AI) 工具增强了设计师在企业环境中的日常任务,提高了效率和用户体验. 挑战包括确保数据真实性和保护知识产权.
科学领域:
- 人与计算机的交互
- 设计研究 设计研究
- 商业技术 商业技术 商业技术
背景情况:
- 企业设计师在他们的工作流程中面临复杂的沟通和分析需求.
- 人工智能 (AI) 工具,特别是具有高级自然语言处理 (如ChatGPT) 的工具,显示了整合到设计过程中的潜力.
- 了解人工智能对设计工作流程的影响对于未来的商业环境至关重要.
研究的目的:
- 调查人工智能工具的应用和影响,特别是ChatGPT,对企业设计师的日常任务.
- 分析人工智能如何影响商业环境中设计简报的创建和评估.
- 提供对人工智能在企业设计中的当前作用和未来潜力的全面了解.
主要方法:
- 专家采访进行,以收集定性见解.
- 进行了实验测试,以评估AI工具在设计任务中的性能.
- 第三方专家评估提供了对AI影响的客观评估.
- 用户体验映射可视化了人工智能辅助的设计过程.
主要成果:
- 人工智能工具显著提高了设计师的操作经验和主观感知.
- 在工作效率,信息检索,验证,分析,沟通和决策方面观察到积极的影响.
- 用户体验地图说明了AI对设计工作流程的有益影响.
结论:
- 人工智能集成为企业设计工作流提供了巨大的好处,提高了效率和用户感知.
- 关键的挑战包括维护信息真实性,版权保护和专业身份.
- 以人为中心的方法和整合人工智能思维对于未来的企业工作环境至关重要.
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