根据专业角色对临床医疗保健工作者对操作效率低下的看法进行比较
P J Sprik1, M C Schall2, L M Boitet3
1Department of Health Services Administration, University of Alabama at Birmingham (UAB), USA.
Applied ergonomics
|November 27, 2024
概括
医疗保健工作者根据他们的角色不同地经历了运营效率低下. 解决这些不同的看法是改善临床环境中组织和员工结果的关键.
科学领域:
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康
- 组织心理学 组织心理学
背景情况:
- 运营效率低下对临床医疗保健工作者构成重大负担.
- 这些效率低下会对组织和员工的结果产生负面影响.
- 现有的研究还没有充分探索这些认知如何在不同的医疗保健角色之间有所不同.
研究的目的:
- 调查和描述员工对医疗保健机构运营效率低下的看法.
- 通过各种跨学科的临床角色来识别这些感知的差异.
- 为提高所有医疗保健专业人员工作经验的战略提供信息.
主要方法:
- 采用了定性诱导主题分析.
- 1083名跨学科的临床医疗保健工作者参与了.
- 使用矩阵编码来分析报告的低效率的基于角色的差异.
主要成果:
- 医疗保健工作者自我报告重复,设计不佳或不必要的工作任务,流程和系统.
- 在职业角色之间观察到经历过的低效率的显著差异.
- 不同经验的关键领域包括角色定义,教育和人员配置.
结论:
- 医疗保健专业对运营效率低下的看法并不统一.
- 需要量身定制的参与策略来应对特定角色的挑战.
- 让所有医疗保健工作者参与工作对于改善整体组织和员工福祉至关重要.
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