公众对人工智能驱动的心理健康干预的看法:调查研究 调查研究
Mahima Anna Varghese1, Poonam Sharma1, Maitreyee Patwardhan2
1Department of Social Science and Language, Vellore Institute of Technology, Vellore, India.
JMIR formative research
|November 28, 2024
概括
公众对人工智能驱动的心理健康干预措施的认识很低,但人工智能显示出对可访问,具有成本效益的心理健康支持的承诺. 整合人工智能与人类专业人员提供了一个令人信服的未来,解决耻辱,同时承认不可替代的人类接触.
科学领域:
- 心理健康技术 心理健康技术
- 医疗保健中的人工智能
- 公共卫生 公共卫生
背景情况:
- 人工智能 (AI) 在医疗保健中变得越来越重要,为印度的医生患者比例等挑战提供解决方案.
- 公众的看法显著影响新技术的采用,包括人工智能驱动的心理健康干预.
- 了解用户的经验和意见对于人工智能在心理健康领域的有效实施至关重要.
研究的目的:
- 探索当前使用,感知和接受人工智能驱动的心理健康干预措施.
- 将基于人工智能的干预与传统的,以人为基础的心理健康服务进行比较.
- 确定影响人工智能在精神卫生保健中的采用和有效性的因素.
主要方法:
- 在印度,对466名成年参与者进行了基于网络的调查.
- 数据是在2023年11月至12月期间收集的.
- 该调查包括30项项目,评估基于人工智能的心理健康干预措施的使用和感知.
主要成果:
- 大多数 (65.5%) 的人表示对人工智能干预的了解很少,只有5.2%的人对人工智能干预表示高度信任.
- 对以人为基础的干预措施的信任度更高 (24.5%的高信任度),尽管与显著的耻辱感 (51.9%) 相关.
- 人工智能在可访问性,成本效益,24小时不间断的可用性和减少耻辱感方面被认为是积极的,但担忧包括隐私和缺乏人类接触.
结论:
- 关于人工智能驱动的心理健康干预措施,人们的意识显著缺乏.
- 人工智能显示出心理健康预防,评估和维护的潜力,特别是由于可访问性和减少耻辱感.
- 虽然人工智能不能取代人类的接触,但它与人类专业人员的整合为未来的心理健康护理提供了一个有希望的模型.
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