在社区药房设置中遇到的环境和个人障碍,基于公众意见
Ahmad Al-Azayzih1, Walid Al-Qerem2, Zelal Kharaba3,4
1Department of Clinical Pharmacy, Faculty of Pharmacy, Jordan University of Science & Technology. P.O. Box 3030, Irbid, 22110, Jordan.
约旦的社区药房面临着严重的环境和个人障碍. 其中包括残疾患者的可访问性问题和药剂师的低自信,影响服务质量.
科学领域:
- 药房实践 在药房实践.
- 医疗保健服务研究 医疗服务研究
- 社会药房 社会药房
背景情况:
- 社区药房是关键的医疗保健接入点.
- 识别障碍对于改善制药服务至关重要.
- 之前的研究没有详细介绍约旦社区药房的障碍.
研究的目的:
- 评估约旦社区药房中的环境和个人障碍.
- 识别与报告的障碍相关的因素.
- 为提高药房服务的战略提供信息.
主要方法:
- 一项采用经过验证的自主管理的在线调查进行的横截面研究.
- 调查分发给约旦所有地区的721名参与者.
- 收集关于感知环境和个人障碍的数据.
主要成果:
- 环境障碍的普遍性很高,59.4%的人认为药房不适合残疾人.
- 报告了广泛的个人障碍,其中80.4%的人认为药剂师的自信度低.
- 社会经济因素 (男性,已婚,低收入,高等教育) 与个人沟通障碍增加有关.
结论:
- 在约旦社区药房中,环境和个人障碍是常见的.
- 这些障碍可能会损害药品护理的质量.
- 解决这些障碍是改善服务所必需的.
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