改变的处方:揭示药房领导人中倦怠的前景
Stefanie Kiriazopoulos1, Jason Perepelkin1, Heather Alford1
1College of Pharmacy and Nutrition, University of Saskatchewan, Saskatoon, Saskatchewan.
概括
社区药房领导人确定了燃烧的主要驱动因素,包括工作需求和脱离. 有效的干预需要系统和组织解决方案,而不仅仅是个人策略,以提高药剂师的福祉.
科学领域:
- 药房实践 在药房实践中
- 职业健康 职业健康 职业健康
- 组织心理学 组织心理学
背景情况:
- 药剂师倦怠是一个日益关注的问题,对生产力,患者护理和留守有显著的负面影响.
- 现有研究强调需要有效的干预措施,但它们在社区药房设置中的有效性仍然不清楚.
- 这项研究重点关注社区药房领导者的观点,以了解倦怠驱动因素和潜在的解决方案.
研究的目的:
- 从社区药房领导人的角度来描述药剂师倦怠.
- 确定社区药房实践中燃烧的关键主题和促成因素.
- 探索潜在的组织和系统解决方案,以减轻倦怠.
主要方法:
- 采用基于理论的方法进行定性研究.
- 与16个社区药房领导者进行了半结构化访谈.
- 采访的重点是领导者对倦怠和参与度的经验和观点.
主要成果:
- 六个主要主题出现了:员工和决策者之间的感知断开,压倒性的工作需求,对扩大实践范围的谨慎乐观,认可的重要性,资源利用以及需要系统解决方案的需求.
- 导致倦怠的关键因素包括工作超负荷和前线人员与管理层之间的脱节.
- 领导人强调,需要采用多式联运,系统的方法,以有效地解决倦怠问题.
结论:
- 解决药剂师倦怠问题需要一个多方面的战略,包括个人,组织和系统干预.
- 组织和系统解决方案至关重要,因为单独的个人方法不足以应对倦怠.
- 这项研究的见解可以为未来的战略提供信息,以提高工作场所的福祉和参与社区药房的参与.
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