心理健康的远程咨询:应用学习健康系统思维的协作评估
Lucy Goulding1, Julie Williams1, Alison White2
1King's College London, London, UK.
BJPsych bulletin
|December 2, 2024
概括
心理健康服务的远程咨询是可以接受的,但引发了数字排斥的担忧. 定制选择对于有效实施至关重要,可下载工具可用于评估.
科学领域:
- 医疗保健提供创新 医疗保健提供创新
- 心理健康服务研究 心理健康服务研究
- 数字健康评估数字健康评估
背景情况:
- 在英国伦敦南部进行远程心理健康咨询的合作评估.
- 应用"学习医疗保健系统"原则.
- 服务提供商,经验丰富的专家,学术机构和健康创新网络的参与.
研究的目的:
- 评估心理健康服务中远程咨询的实施和影响.
- 为医疗保健提供者提供关于嵌入或调整远程交付模式的信息.
- 开发用于评估远程咨询服务的实际工具.
主要方法:
- 对国际公布的关于远程咨询的证据进行系统审查.
- 综合了三项对工作人员,患者和护理人员感知和经验的调查结果.
- 一项电子调查专注于当地远程咨询项目.
主要成果:
- 远程咨询在患者和医疗保健工作人员中被证明是可以接受的.
- 改善了某些患者群体的访问,与其他患者的访问受限形成对比.
- 数字排斥被确定为一个重要的障碍,需要在服务交付方面做出量身定制的选择.
结论:
- 合作努力为医疗保健提供者提供了有关远程咨询策略的宝贵见解.
- 一个关键的结果是提供可免费下载的调查工具.
- 这些工具有助于评估远程 (电话/视频) 和面对面预约的数量和质量.
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