优化肌肉骨患者流通过数字选和支持自我管理:一个服务评估设置在社区肌肉骨护理
R Burgess1, K Tucker1, R Smithson2
1Musculoskeletal Service, Sandwell and West Birmingham NHS Trust, West Midlands, UK.
Musculoskeletal care
|December 3, 2024
概括
针对肌肉骨 (MSK) 疾病的数字工具改善了患者的访问和选择,将等待时间缩短了8周,并释放了1240个临床小时. 这些创新是安全的,并且受到患者的好评.
科学领域:
- 医疗信息学 医疗信息学
- 数字健康数字健康
- 肌肉骨医学 肌肉骨医学
背景情况:
- 肌肉骨系统 (MSK) 疾病是英国残疾的主要原因,使医疗保健资源受到压力.
- 桑德威尔和西伯明翰 (SWB) 在2023年实施数字分拣和自我管理工具,以应对不断增加的患者数量.
研究的目的:
- 在社区MSK服务中优化安全,效率和患者选择.
- 通过数字解决方案,促进从初始接触到专业MSK护理的无过渡.
主要方法:
- 在2023年1月实施两种数字工具,用于MSK快速选和自我管理支持.
- 专注于24 / 7安全,为面对面的护理优化工作人员,并为低风险患者提供数字自我管理.
主要成果:
- 4804名患者在12个月内使用了数字分拣工具.
- 378名患者获得了数字自我管理支持.
- 为面对面的护理释放了1240个临床小时,平均减少了8周的等待时间,患者满意度为80%.
结论:
- 数字创新在提高MSK护理获取和选择方面被证明是安全和有效的.
- 优化了临床工作人员的利用率,并获得了积极的患者反.
- 建议进行进一步的研究,以支持更广泛的医疗保健采用.
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