在医院急诊室的专业人员中,工作场所暴力和健康变量的差异:一项描述性比较性研究
Andrea Cascales-Martínez1, Paloma López-Ros2, David Pina3
1University of Murcia, Murcia, Spain.
PloS one
|December 5, 2024
概括
工作场所暴力在紧急部门普遍存在,不成比例地影响行政人员. 这种暴力与更低的工作满意度和更高的倦怠程度有关,这凸显了医疗保健专业人员需要改善工作场所安全性的需要.
科学领域:
- 医疗保健管理的管理
- 职业健康 职业健康 职业健康
- 犯罪学 犯罪学
背景情况:
- 工作场所暴力是医疗保健中的一个重要问题,急救部门是高风险环境.
- 紧急部门的专业人员面临着由于暴力而导致身心健康问题的高风险.
- 紧急部门内的特定专业群体对工作场所暴力的脆弱性各不相同.
研究的目的:
- 为了确定来自用户和同事的紧急服务专业人员在工作场所暴力暴露的频率.
- 分析不同职业角色在工作场所暴力暴露的差异.
- 调查工作场所暴力与诸如倦怠,工作满意度,参与度和一般健康等结果之间的关系.
主要方法:
- 进行了一项描述性比较研究,涉及三家医院120名急诊室工作人员.
- 数据收集包括社会人口统计学,职业和暴力暴露变量.
- 评估结果包括一般健康,倦怠,参与度和工作满意度.
主要成果:
- 观察到使用者暴力 (身体和非身体) 的高患病率,尤其影响护理和行政人员.
- 在专业群体之间,在非身体性用户暴力,倦怠,参与度和工作满意度方面发现了显著的差异.
- 行政人员报告说,他们更容易受到用户非身体暴力的影响,而护理助理则表现出更强烈的参与.
结论:
- 研究结果证实,工作场所暴力暴露与工作满意度之间存在联系.
- 行政人员被确定为最容易受到患者和同事暴力侵害的群体.
- 结果强调,有必要进行干预措施,以改善紧急部门人员的工作环境和福祉.
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