医学风险感知对患者满意度的影响:共享决策的调节作用
Kairu Zhou1, Li Chen2, Min Li3
1School of Public Administration, South China University of Technology, Guangzhou, 510640, People's Republic of China.
Risk management and healthcare policy
|December 9, 2024
概括
患者的信任和共享决策显著影响医疗风险感知如何影响满意度. 了解这些因素可以改善医疗保健体验和医生患者关系.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 患者体验 患者体验
- 医疗决策 - - 医疗决策
背景情况:
- 患者对医疗风险的看法对于医疗保健体验至关重要,但人们对其了解甚少.
- 风险感知,信任和满意度之间的相互作用需要进一步调查.
研究的目的:
- 探索医疗风险感知,信任和患者满意度之间的关系.
- 检查共享决策在这种关系中的调节作用.
主要方法:
- 对450名住院患者的分层随机样本进行了调查.
- 用一个调节调解模型来分析数据.
- 这项研究使用了PROCESS程序进行统计分析.
主要成果:
- 医学风险感知负面预测患者满意度.
- 信任部分介绍了风险感知和满意度之间的联系.
- 共享决策调节了风险感知对信任的影响.
结论:
- 信任和共享决策显著调节和调节医疗风险感知对患者满意度的影响.
- 这些发现提供了提高医疗保健质量和医生与患者关系的策略.
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