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可解释的人工智能和信任:新闻媒体如何塑造公众对人工智能驱动的自主客运无人机的支持

Justin C Cheung^1,2, Shirley S Ho^1,2

¹Wee Kim Wee School of Communication and Information, Nanyang Technological University, Singapore.

Public understanding of science (Bristol, England)

|December 9, 2024

概括

公众对人工智能性能的信任影响了对自主无人机的支持. 新闻媒体的关注塑造了人工智能可解释性的看法,这反过来又影响了对人工智能的信任,突出了媒体的关注.

科学领域:

人与计算机的交互
人工智能伦理学人工智能伦理学
媒体研究媒体研究

背景情况:

公众对人工智能 (AI) 的看法对于采用自动驾驶客运无人机等新兴技术至关重要.
了解影响公众对人工智能信任的因素,如媒体报道和感知可解释性,至关重要.
新闻媒体在塑造公众对复杂技术的理解和接受方面的作用需要进一步调查.

研究的目的:

检查新闻媒体对人工智能的关注,感知到人工智能的解释性和对人工智能的信任之间的关系.
调查这些因素如何影响公众对自动驾驶客运无人机的支持.
确定人工智能信任的具体维度,这些维度与公众接受自主无人机技术有关.

主要方法:

结构方程建模被用来分析来自1002名参与者的调查数据.
该研究衡量了人们对新闻中的AI的关注,AI可解释性的感知,AI信任的多个维度 (性能,目的,过程) 和对自动驾驶乘客无人机的支持.
统计分析发现了测量变量之间的重要路径和关联.

主要成果:

人工智能可解释性与人工智能信任的所有维度 (性能,目的,过程) 有关.
新闻媒体对AI的关注积极影响了公众对AI可解释性的看法.
公众对自动驾驶乘用无人机的支持主要受到对人工智能性能的信任的影响,其媒介是感知到的可解释性和媒体关注.

结论:

新闻媒体在塑造公众对AI可解释性的看法方面发挥着关键作用,从而影响人们对AI的信任.
确保人工智能可解释性对于建立公众信任至关重要,特别是对于像自主无人机这样的先进人工智能应用的接受.
未来对人工智能技术的研究和开发应该考虑媒体叙事的影响以及需要透明,可解释的人工智能系统.

关键词:

在XAI,XAI就是XAI.自主驾驶的客运无人机可以解释的人工智能AI 感知到的可解释性公众的意见是公众的意见.对人工智能的信任

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