使用学习卫生系统原则,在初级保健中嵌入患者体验数据:质量调查
Louise A Ellis1, Georgia Fisher1, Kate Churruca1
1Australian Institute of Health Innovation, Macquarie University, Sydney, Australia.
The International journal of health planning and management
|December 9, 2024
概括
在初级保健中收集患者经验数据对于质量改善至关重要. 这项研究探讨了一般实践如何在学习健康系统 (LHS) 框架内使用患者反,确定更好的医疗保健的障碍和促进因素.
科学领域:
- 初级保健研究研究初级保健研究
- 医疗保健服务研究 医疗服务研究
- 提高质量 提高科学 提高质量
背景情况:
- 患者经验数据的例行收集在初级保健中是有限的.
- 关于使用患者体验数据进行质量改进的证据很少.
- 这项研究涉及将患者反融入一般实践.
研究的目的:
- 用学习健康系统 (LHS) 框架来描述在大学附属的全科医院中患者体验数据的整合.
- 确定这种整合过程的障碍和促进者.
- 为在初级保健中应用LHS原则提供一个案例.
主要方法:
- 进行了一项共同设计的定性案例研究.
- 与18名实践人员 (全科医生,护士,管理人员) 进行了半结构面试.
- 采访成绩单使用LHS框架和对障碍/促进者的专题分析进行了演编码.
主要成果:
- 实践记录了所有LHS领域的患者体验.
- 障碍包括员工的工作量,培训和资金政策.
- 促进者包括组织联系,专用角色,领导和治理.
结论:
- 在一般实践中整合患者体验数据是可行的,但面临挑战.
- 一个LHS框架可以指导捕获和使用患者体验数据,以实现持续改进.
- 本案例研究为在初级保健机构中应用LHS原则提供了见解.
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