评估知识管理在技术创新与可持续竞争优势之间的关系中的调解作用
1Business Administration Department, Cyprus International University, Nicosia, North Cyprus, via Mersin 10, 99010, Turkey.
Heliyon
|December 10, 2024
概括
技术创新和知识管理显著提高了喀麦隆酒店的可持续竞争优势. 有效的知识管理部分调解了这种关系,增强了长期的竞争力.
科学领域:
- 企业管理 企业管理
- 信息科学 信息科学 信息科学
- 酒店酒店管理的管理.
背景情况:
- 酒店业面临着激烈的竞争,需要制定可持续竞争优势的战略.
- 基于资源的观点理论为了解技术和知识等内部资源如何推动公司业绩提供了一个框架.
- 关于技术创新和知识管理在非洲酒店业环境中的相互作用的研究有限.
研究的目的:
- 研究技术创新和知识管理对喀麦隆酒店可持续竞争优势的影响.
- 研究知识管理在技术创新与可持续竞争优势之间的关系中的调解作用.
- 为雅德和杜阿拉的酒店提供可操作的见解,以提高他们的长期竞争力.
主要方法:
- 利用基于资源的观点理论作为理论基础.
- 雇佣了集群抽样,从喀麦隆的德和杜阿拉的35家酒店中选择了370名受访者.
- 应用结构方程建模 (SEM) 用于数据分析.
主要成果:
- 技术创新对可持续的竞争优势和知识管理都有积极而显著的影响.
- 知识管理对可持续的竞争优势产生了积极和重大影响.
- 发现知识管理部分调解了技术创新与可持续竞争优势之间的联系.
结论:
- 喀麦隆的酒店可以通过战略技术创新和强大的知识管理实践来实现更大的竞争优势.
- 采用先进技术和促进知识交流对于提高运营效率和服务提供至关重要.
- 这些策略使酒店能够与竞争对手区分开来,并确保酒店业的长期成功.
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