开发工作系统压力调查问卷来预测工作倦怠:基于宏观人体工程学的混合方法研究
Rahman Zare1, Reza Kazemi2, Alireza Choobineh3
1Student Research Committee, Department of Occupational Health and Safety Engineering, School of Health, Shiraz University of Medical Sciences, Shiraz, Iran.
Heliyon
|December 10, 2024
概括
一个新的工作系统压力问卷 (WSSQ) 通过评估工作系统压力因素,有效地预测工作倦怠. 该工具有助于识别导致员工倦怠的因素,使得有针对性的干预措施能够改善组织健康.
科学领域:
- 职业健康心理学 职业健康心理学
- 人体工程学就是人体工程学.
- 组织行为 组织行为
背景情况:
- 工作倦怠是对员工和组织福祉的重大威胁.
- 现有的干预措施因缺乏解决工作系统压力因素的综合工具而受到限制.
- 一种宏观人体工程学工作系统方法为理解倦怠预测因素提供了一个框架.
研究的目的:
- 开发和验证工作系统压力问卷 (WSSQ) 以预测工作倦怠.
- 以宏观人体工程学角度评估WSSQ的解释工作倦怠组件变异的能力.
- 为识别导致工作倦怠的特定工作系统因素提供一个工具.
主要方法:
- 连续探索混合方法研究,包括定性访谈 (n=59) 和定量调查 (n=359).
- 定性数据分析 (定向内容分析) 确定了工作系统压力因素的关键主题和维度.
- 基于已识别的维度开发WSSQ,然后进行心理测试 (可靠性,有效性) 和等级线性回归分析.
主要成果:
- 对于情绪疲劳 (58%的差异),非个人化 (29%的差异) 和个人成就 (26%的差异) 的预测能力,WSSQ表现出了预测能力.
- 关键预测因素包括任务意义,工作需求,工作生活冲突,工作时间表,暴力和骚扰,工作不安全,决策度,福利和金融设施以及结构性问题.
- 发现WSSQ的所有15个维度都是有效和可靠的,Cronbach的α从0.71到0.93.3不等.
结论:
- 开发的WSSQ是基于宏观人体工程学工作系统方法预测工作倦怠的有效和可靠工具.
- 据WSSQ报道,就业倦怠因素的差异很大,超过了之前的研究.
- WSSQ可以促进实施有针对性的补救行动,并增强对与工作压力相关的组织人体工程学变量的理解.
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