开发和测试培训资源,以改善与那些接受家庭送餐的家庭老年人的社会联系
Jennifer N Bunker1, Kim M Gans2, Kristen C Smith3
1School of Nursing, Johns Hopkins University, Baltimore, MD, USA.
概括
送餐司机接受了培训,以应对家庭老年人的社会隔离. 这些资源成功地提高了司机与客户进行有意义的对话的意图.
科学领域:
- 老年学是指老年学的学科.
- 公共卫生 公共卫生
- 人与计算机的交互
背景情况:
- 社会隔离显著影响到无家可归的老年人,特别是那些接受餐饮配送服务的人.
- 送餐司机代表了一个独特的接触点,用于识别和潜在地减轻这一群体的社会隔离.
研究的目的:
- 开发和评估以人为中心的培训资源,旨在提高餐饮配送司机的行为意图,以与家乡的老年人进行有意义的社交互动.
- 通过可访问的培训干预来解决弱势老年人群中社会孤立的关键问题.
主要方法:
- 为了创建培训材料,采用了以人为中心的三阶段设计方法.
- 培训资源,包括视频和网站,是与主题专家和餐饮配送司机合作开发的.
- 一项在线调查评估了资源的有效性,该调查采用了三个州的餐饮配送司机样本.
主要成果:
- 受访者 (n = 94) 在与客户进行有意义的社交对话的声明中显示出统计学上显著的改善 (p < .001).
- 培训资源得到了积极的接收,这表明了可扩展性的潜力.
- 参与者的人口统计数据包括64%的女性,65%的55岁以上和79%的白人.
结论:
- 可扩展的培训资源可以有效地提高餐饮配送司机的意图,以培养与处于隔离风险的老年人之间的社会联系.
- 针对餐饮配送司机的干预措施可能是一个可行的策略,以打击在家乡的老年人群中的社会隔离.
- 以人为中心的设计对于为社区支持角色开发有效和有吸引力的培训至关重要.
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