探索澳大利亚社区心理健康工作人员面临的问题:全国混合方法研究
Megan Rattray1, Emma Milanese2, Tania Shelby-James2
1Discipline of General Practice, College of Medicine & Public Health, Flinders University, Adelaide, South Australia, Australia. megan.rattray@flinders.edu.au.
联邦心理社会支持计划中的劳动力挑战显著影响心理健康服务的提供. 关键问题包括招聘困难,员工留守不良以及技能差距,特别是在农村地区.
科学领域:
- 心理健康服务 心理健康服务
- 健康劳动力研究 卫生劳动力研究
- 心理社会支持 心理社会支持
背景情况:
- 联邦社会心理支持计划为患有严重精神疾病的个人提供重要服务.
- 关于该计划的员工面临的挑战的研究有限.
- 了解劳动力问题对于持续提供服务至关重要.
研究的目的:
- 在英联邦心理社会支持计划中评估招聘,留住和员工技能挑战.
- 确定导致这些劳动力问题的因素.
- 为改善社区精神卫生服务的战略提供信息.
主要方法:
- 混合方法的解释性顺序设计.
- 在澳大利亚各地对159名心理健康支持人员进行了在线调查.
- 与16名选定的员工进行半结构面试.
- 分析使用描述性统计,千二测试和演性内容分析.
主要成果:
- 高比例的员工认为招聘 (84%),留守 (77%) 和技能 (56%) 是重要的问题.
- 地理位置影响了对员工技能的看法,农村/远程员工报告了更多的担忧.
- 短期合同,倦怠,工作不安全和缺乏专业发展是关键因素.
结论:
- 招聘,留住和技能缺口是英联邦心理社会支持计划面临的关键挑战.
- 解决合同长度,倦怠和专业发展等问题是必不可少的.
- 需要有针对性的战略来支持工作人员,特别是在农村和偏远地区,以确保有效提供心理健康服务.
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