远程医疗访问中的非语言行为:叙述性审查
Conor M C Duffy1, Eric G Benotsch1
1Department of Psychology, Virginia Commonwealth University, Richmond, VA, USA.
Patient education and counseling
|December 11, 2024
概括
视线和手势等非语言行为 (NVB) 对于有效的远程医疗通信至关重要. 未来的研究应该客观地测量NVB及其对患者结果的影响.
科学领域:
- 远程医疗卫生通信
- 非语言行为 (NVB) 研究研究
背景情况:
- 远程医疗的使用急剧增加,增加了对有效的患者-提供者沟通策略的需求.
- 非语言行为 (NVBs) 在建立医疗互动的关系和理解方面发挥着至关重要的作用.
研究的目的:
- 综合现有的关于远程医疗环境中的非语言行为 (NVBs) 的研究.
- 确定在虚拟护理中促进积极的患者-提供者沟通的非语言策略.
主要方法:
- 在四个主要的学术数据库 (PubMed,PsycINFO,CINAHL,EMBASE) 进行了系统的文献搜索.
- 根据抽象和全文审查,包括了50项同行评审的研究.
主要成果:
- 六个关键的非语言行为 (NVBs) 被检查:凝视,面部表情,手势,头部运动,近视和姿势.
- 大多数研究都集中在患者和提供者对NVB的看法上,在自然环境中进行的研究有限.
- 在客观测量NVB及其与以患者为中心的结果的联系的研究中存在重大差距.
结论:
- 本综述突出了NVB增强远程医疗关系的潜在策略,例如摄像头凝视和镜像.
- 未来的研究必须客观地测量NVB并调查它们与远程医疗中以患者为中心的结果的关联.
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