儿科患者对医疗保健专业人员的看法:对沟通课程的贡献
Jakob Thestrup1, Jette Led Sørensen2,3, Barbara Hoff Esbjørn4
1Mary Elizabeths Hospital and The Juliane Marie Centre, Copenhagen University Hospital-Rigshospitalet, Juliane Maries Vej 4, 2100, Copenhagen, Denmark. jakob.thestrup.hansen@regionh.dk.
儿童和青少年分享了他们对医疗保健专业人员的看法,以改善儿科沟通培训. 他们的意见强调了需要友好,有吸引力的互动和适合年龄的沟通策略.
科学领域:
- 医学教育 医学教育
- 儿科医疗保健 儿科医疗保健
- 沟通研究 沟通研究
背景情况:
- 有效的沟通是儿科培训的一个至关重要的,但往往被忽视的方面.
- 儿童和青少年对于制定以患者为中心的沟通课程具有宝贵的见解,但他们的贡献未得到充分利用.
研究的目的:
- 探索儿童和青少年对医疗保健专业人员的看法.
- 根据年轻患者的观点收集建议,以加强儿童沟通培训课程.
主要方法:
- 针对学龄前儿童 (3-6岁) 使用叙事和基于游戏的采访.
- 采用了针对学龄儿童和青少年 (5-18岁) 的在线问卷.
- 对采访和问卷答复中的定性数据进行了专题分析.
主要成果:
- 学前儿童更喜欢熟悉的方法,身体接触和父母的存在,建议有趣的方法,简单的语言和奖励.
- 较大的儿童和青少年欣赏友好,专注的专业人士,他们沟通清楚,并参与讨论.
- 负面经验包括医疗保健专业人员看起来压力很大,打破承诺,或使用胁迫.
结论:
- 儿童和青少年的观点为儿科沟通培训提供了可操作的见解.
- 培训应优先考虑医疗保健专业人员的态度,外表,建立信任,患者参与和对儿童发展的理解.
- 纳入这些见解可以在儿科环境中培养更多以患者为中心的护理.
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