通过行动研究解决购物中心事故管理中的问题
Benedict Nicholas A I Sandejas1
1Medical Informatics Unit, College of Medicine, University of the Philippines Manila.
Acta medica Philippina
|December 16, 2024
概括
这项研究通过澄清团队角色和实施新政策,改善了购物中心事故管理. 这些变化加强了预防措施和事故后的反应,以提高安全性.
科学领域:
- 医疗保健管理的管理
- 职业安全 在职业安全.
- 专业间合作 专业间合作
背景情况:
- 购物中心事故需要强有力的安全协议和有效的事故管理团队.
- 确保事故受害者的及时有效治疗对企业至关重要.
研究的目的:
- 确定购物中心事故管理团队所面临的挑战.
- 为确定事故管理问题提出和实施解决方案.
主要方法:
- 采用了两个行动研究周期,基于第一个周期的发现.
- 里夫斯和其他人. 该公司的跨专业团队工作框架指导了这一过程.
- 数据收集包括日志条目,讨论和部门咨询.
主要成果:
- 确定了角色,责任,程序,知识转移,物流和技能方面的问题.
- 重新调整团队角色与技能和职位描述.
- 制定了全面的事故管理政策,解决了各种协议和培训需求.
结论:
- 有效的事故管理取决于协调,跨专业的努力.
- 重新调整的角色和新的政策改善了预防措施和事故后的反应.
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