客户笑声和会话结果之间的关系在metaverse咨询咨询中
Jieun Kang1, Woo Hyun Baek1, Yeon Bin Jeong1
1Department of Education, Korea University, Seoul, South Korea.
BMC psychology
|December 19, 2024
概括
客户 客户 客户 客户 客户 客户
科学领域:
- 心理学 心理学 心理学
- 虚拟现实 (VR) 治疗疗法
- 人与计算机的交互
背景情况:
- 人们对虚拟现实 (VR) 心理治疗越来越感兴趣.
- 需要了解元宇宙咨询中的客户-治疗师动态.
- 在VR治疗中,对非语言线索 (如笑声) 的研究有限.
研究的目的:
- 在元宇宙咨询中研究客户笑声类型和会话结果之间的关系.
- 区分会话级别和客户级别的笑声效应.
- 将结果与面对面咨询的动态进行比较.
主要方法:
- 多层次分析将会话级别 (在客户端内部) 和客户端级别 (在客户端之间) 的变量分开.
- 数据集包括来自26个客户的159个会话.
- 分析的重点是不同类型的客户笑声 (快乐,紧张,礼貌,反思,蔑视).
主要成果:
- 客户的快乐和紧张的笑声在会话层面 (客户内部) 对会话结果产生了积极的影响.
- 在考虑客户间影响时,会话级别的神经性笑声与结果没有显著的关系.
- 对于礼貌,反思或蔑视的笑声,或客户层面 (客户之间) 的任何笑声类型,没有发现显著的关系.
- 会议和愉快的笑声之间的显著内部层面的相互作用对结果产生了影响.
结论:
- 特定类型的客户笑声,特别是会话中的愉快笑声,可以积极影响转向辅导结果.
- 笑声的影响有所不同,这取决于它是在客户内部还是客户之间进行分析.
- 研究结果表明,与面对面治疗相比,虚拟治疗环境中的非语言沟通存在细微差别.
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