通过数字平台控制劳动力与工人的心理健康之间的关联:对台湾的基于位置的平台工人的调查
Yawen Cheng1, Wan-Ju Cheng2,3,4, Ro-Ting Lin5
1Institute of Health Policy and Management, College of Public Health, National Taiwan University, Taipei, Taiwan.
Safety and health at work
|December 19, 2024
概括
数字平台过度控制劳动力增加了平台工人的压力和倦怠. 这种算法管理对工人产生负面影响.
科学领域:
- 职业健康 职业健康 职业健康
- 数字劳动研究 数字劳动研究
- 心理社会工作环境 工作环境
背景情况:
- 平台工作提供了灵活性,但引发了对算法管理和劳动力控制的担忧.
- 数字平台利用算法管理,可能导致对工人的过度控制.
- 平台媒介劳动力控制对工人福利的影响越来越令人担忧.
研究的目的:
- 评估数字平台所施加的劳动力控制水平.
- 探索平台劳动控制与心理社会工作条件之间的关联.
- 研究劳动控制与工人的心理健康之间的关系.
主要方法:
- 在台湾487名基于位置的平台工作者 (乘车,送货,家务) 中进行了调查.
- 开发和验证平台介导劳动控制的5项表格.
- 利用后勤回归和路径分析来检查劳动控制,心理社会因素和心理健康结果 (倦怠,自我评估心理健康) 之间的关系.
主要成果:
- 验证了平台劳动力控制的规模,证实了它的结构有效性和内部一致性.
- 更高的劳动力控制与燃烧症的风险增加和更差的心理健康有显著的关联.
- 路径分析表明,通过加强工作需求,增加劳动力控制增加了心理健康风险.
结论:
- 数字平台的算法管理与平台工作人员的压力增加有关.
- 在严格的算法控制下,会议平台的性能指标有助于工人压力.
- 平台劳动控制显著影响心理社会条件和心理健康.
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