患者组织对COVID-19大流行病的数字反应:范围审查
Simon Wallraf1, Marie-Luise Dierks1, Cosima John1
1Institute for Epidemiology, Social Medicine and Health Systems Research, Hannover Medical School, Hanover, Germany.
患者组织在COVID-19大流行期间迅速数字化服务,使用视频会议等工具来维持支持. 数字化增加了可访问性,但也强调了数字素养的必要性,以确保包容性.
科学领域:
- 医疗保健服务研究 医疗服务研究
- 数字健康数字健康
- 患者倡导 患者倡导
背景情况:
- 患者组织 (PO) 对于支持患有健康状况的个人至关重要.
- 随着COVID-19的流行,医疗保健领域的数字化转型加速了.
- 运营商组织迅速调整服务以应对与流行病相关的公共卫生措施.
研究的目的:
- 探索患者组织如何以数字方式应对COVID-19大流行.
- 识别PO数字化所使用的技术,积极的成果和挑战.
- 了解数字化适应对患者支持服务的影响.
主要方法:
- 根据JBI和PRISMA-ScR指南进行范围审查.
- 系统地搜索PubMed,科学网络和世卫组织COVID-19数据库.
- 包括2019年11月30日以后的出版物,重点关注PO数字化.
主要成果:
- 13篇文章揭示了各种数字适应,视频会议是最常见的.
- 群体支持活动的数字化是频繁的,增加了可访问性,但创造了新的障碍.
- 虽然一些人与人之间的联系被丢失了,但数字交付往往保留了它们,这表明了可持续性潜力.
结论:
- 患者组织通过快速数字化表现出显著的适应能力.
- 数字技术有潜力提高患者支持服务.
- 未来的战略必须优先考虑数字素养,以实现可访问和包容的数字服务.
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