远程预约在正统牙科和口腔和脸外科:第1部分服务评估
Gurdeep Kaur Hans1, Nigel Peter Hunt1, Helen Travess2
1University College London Eastman Dental Institute, London, UK.
Journal of orthodontics
|December 21, 2024
概括
在正统牙科和口腔和面外科 (OMFS) 中的远程预约成功地取代了在Covid-19大流行期间的许多面对面访问. 这些虚拟咨询在例行检查和新患者评估中被证明是有效的,证明了它们在医疗保健提供中的价值.
科学领域:
- 医疗保健管理的管理
- 数字健康数字健康
- 外科手术的专业领域.
背景情况:
- 由于Covid-19的流行,需要快速采用远程医疗保健服务.
- ортодонтика和口腔和面外科 (OMFS) 部门在维持患者护理连续性方面面临着挑战.
- 评估远程预约的有效性对于服务提供变得至关重要.
研究的目的:
- 分析远程诊断的类型,数量和结果 在正统牙科和OMFS.
- 为了确定远程预约是否成功取代了面对面的访问.
- 评估疫情期间在医院环境中虚拟咨询的有效性.
主要方法:
- 在9个月的时间里 (2020年3月至12月) 进行了后续服务评估.
- 从预订系统和电子表格分析了901个远程预约的数据.
- 预约包括单一急性医院信任的正统牙科和口腔和面外科 (OMFS).
主要成果:
- 42%的远程预约是在正统牙科 (n=387) 和58%在OMFS (n=523).
- 观察到的缺席率很低:正牙科的6%和OMFS的3%.
- 远程平台在92%的正统牙科病例和81%的OMFS病例中节省了面对面的预约.
结论:
- 适当选的远程预约可以显著减少对面访问的需求.
- 远程平台在正义牙科和OMFS的流行后有着可行的作用.
- 需要进一步的研究来了解这些专业的远程任命的长期适用性.
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