设计中的压力:对紧急电信机的结构性压力的全面审查
Tomeika S Oliver1, Chelsea Flanigan1, Megan R Holmes1
1Case Western Reserve University.
Workplace health & safety
|December 21, 2024
概括
紧急电信员的职业压力源于人员配置,工作环境,职业发展和不平等等结构性问题. 解决这些工作场所的政策和程序是改善电信员福祉的关键.
科学领域:
- 职业健康 职业健康 职业健康
- 心理学 心理学 心理学
- 公共卫生 公共卫生
背景情况:
- 职业压力源于工作场所的需求和压力.
- 累积的压力会对健康和福祉产生负面影响.
- 紧急电信人员每天都面临着许多压力因素.
研究的目的:
- 分析影响紧急电信的结构性职业压力因素.
- 确定组织干预措施以减轻这些压力因素.
- 在这个领域扩大关于结构性压力因素的文献.
主要方法:
- 使用Arksey和O'Malley框架进行范围审查.
- 在多个电子数据库中进行系统搜索.
- 识别和绘制关键概念和文献差距的地图.
主要成果:
- 确定了四个工作场所压力因素的关键主题:人员配置,物理环境,职业发展和不平等.
- 与工作场所政策,程序和实践相关的压力因素.
- 确定了减轻压力的利益相关者的影响.
结论:
- 结构因素对紧急电信员的职业压力有很大影响.
- 需要组织干预来解决已识别的压力因素.
- 进一步的研究可以建立在这些发现的基础上,以改善电信支持.
相关概念视频
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