社区诊所的患者:促进健康素养的建议
Michelle Palmborg1, Carolina Fernandez-Branson2, Luisa Pessoa-Brandao3
1Metro State University, College of Nursing and Health Sciences, Department of Nursing, United States.
Patient education and counseling
|December 21, 2024
概括
社区诊所可以通过加强患者-提供者沟通来提高健康素养. 解决沟通障碍和鼓励问题是促进贫困人口健康素养的关键.
科学领域:
- 公共卫生 公共卫生
- 卫生沟通健康沟通
- 卫生识字研究 研究 卫生识字研究
背景情况:
- 社区诊所对于服务不足的人群至关重要.
- 患者-医疗服务提供者沟通显著影响健康素养.
- 组织健康素养对于有效的医疗保健服务至关重要.
研究的目的:
- 评估社区诊所在提高健康素养方面的作用.
- 检查患者-医疗服务提供者沟通对健康素养的影响.
- 为了确定在诊所的组织健康素养的改进.
主要方法:
- 在三个社区诊所调查了303名患者.
- 评估与健康素养相关的提供者沟通行为.
- 使用了定量 (SurveyMonkey,Stata/SE) 和定性方法.
主要成果:
- 13%的患者没有被鼓励提出问题.
- 20%的人认为提供者说话太快;17%的人认为员工没有信息.
- 需要口译员的患者报告了更高的沟通障碍.
结论:
- 改善患者和医疗服务提供者之间的沟通可以提高健康素养.
- 积极倾听,鼓励问题和解决语言障碍是必不可少的.
- 提高健康素养可以减少健康差异,改善卫生系统.
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