父母/监护人对疫苗接种服务及其相关因素的满意度:来自中国东部的横截面研究
Guohua Qian1, Jie Yang2, Xiaofei Ding3
1Kunshan Center for Disease Control and Prevention, Suzhou, 215301, P.R. China.
BMC public health
|December 24, 2024
概括
在中国,父母对儿童疫苗接种服务的满意度高达92.9%. 影响满意度的关键因素包括教育和居住,以及改善诊所环境和可访问性的建议.
科学领域:
- 公共卫生 公共卫生
- 儿科 儿科 儿科
- 医疗保健服务研究 医疗服务研究
背景情况:
- 疫苗接种对儿童来说是一个关键的预防性健康措施.
- 评估父母对疫苗接种服务的满意度对于公共卫生至关重要.
- 这项研究评估了中国的满意度及其决定因素.
研究的目的:
- 评估父母/监护人对儿童疫苗接种服务的满意度.
- 确定与疫苗接种服务满意度相关的因素.
- 为疫苗接种诊所的质量改善计划提供信息.
主要方法:
- 混合方法方法结合定量 (在线问卷) 和定性 (焦点小组讨论) 数据.
- 在中国昆山,对1083名0-6岁儿童的父母/监护人进行了分层抽样.
- 后勤回归和结构方程建模分析了满意度因素.
主要成果:
- 总体而言,父母对接种疫苗服务的满意度高达92.9%.
- 对于疫苗接种前的准备,接种前/接种后的服务和态度,报告了高满意度.
- 学历和居住地与满意度水平有显著的相关性.
结论:
- 高的家长满意度表明疫苗接种服务普遍有效.
- 有机会通过改善诊所环境,减少等待时间和优化可访问性来提高服务质量.
- 有针对性的改进可以进一步提高满意度和疫苗接种率.
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