直接的上司是否低估了下属的燃烧情况? 护士对倦怠的自我评估与直接主管对倦怠的评估进行比较
Darja Maslić Seršić1, Slađana Režić2
11University of Zagreb Faculty of Humanities and Social Sciences, Department of Psychology, Zagreb, Croatia.
Arhiv za higijenu rada i toksikologiju
|December 24, 2024
概括
燃烧评估工具 (BAT-23) 自我评估显示护士的燃烧率很高,但监督者倾向于低估它. 这项研究将护士自我报告与监督员评级进行了比较,发现这两种观点之间的一致性很低.
科学领域:
- 职业健康 职业健康 职业健康
- 心理学 心理学 心理学
- 医疗保健管理的管理
背景情况:
- 倦怠综合征是职业健康的一个重大问题.
- 燃烧评估工具 (BAT-23) 是一个验证的工具,用于自我评估燃烧.
- 关于从同事或主管的角度评估倦怠的研究有限.
研究的目的:
- 使用BAT-23.3比较护士和他们的直接主管之间的倦怠评估.
- 调查自我和主管评级之间的倦怠感知中的一致性和差异.
- 评估BAT-23的可靠性和一致性,无论是自主评估还是监督评估形式.
主要方法:
- 一项涉及克罗地亚临床医院48对护士及其主管 (N=96) 的研究.
- 使用了BAT-23问卷的自我评估和监督评估版本.
- 分析了可靠性系数和科恩的卡帕指数来衡量协议.
主要成果:
- 自我和监管机构的评估都显示出高度的内部可靠性.
- 低的科恩卡帕指数 (0.059) 表示护士自我评估和监督员评分之间存在最小的一致性.
- 护士的自我评估报告说,燃烧的发生率很高,而监督者倾向于低估燃烧水平.
结论:
- 护士如何感知自己的倦怠和监督者如何感知它之间存在显著的分歧.
- 监督员的评分可能无法准确地捕捉护士所经历的全部倦怠程度.
- 需要进一步的研究来理解和解决医疗保健团队内倦怠感知差异.
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