在团队中建立信任关系,以支持在人力服务中使用和实施证据:培训和指导方法的可行性和可接受性
Allison Metz1, Todd M Jensen2, Lacy Dicharry3
1School of Social Work, University of North Carolina at Chapel Hill, Chapel Hill, NC, United States.
Frontiers in health services
|December 27, 2024
概括
建立信任关系是人类服务中使用证据的关键. 一个培训和指导计划被证明是可行的和可接受的,增强了儿童福利团队的信任和实施结果.
科学领域:
- 实施科学 实施科学
- 人力服务研究 人力服务研究
- 组织心理学 组织心理学
背景情况:
- 信任关系对于在人力服务系统中使用证据至关重要,但在实施科学中代表性不足.
- 实施支持专业人士强调了关系在促进证据采用方面的关键作用.
研究的目的:
- 评估理论驱动的培训和指导方法的可行性和可接受性,以便在实施团队中建立信任关系.
- 评估这种方法对建立信任和随后在公共儿童福利系统中实施结果的初始有效性.
主要方法:
- 一种融合的混合方法方法,将定量和定性数据收集结合起来.
- 使用信任关系问卷,心理安全措施和半结构面试.
- 该计划涉及16名参与者参加了五个月的培训活动,模块和辅导课程.
主要成果:
- 高出席率和满意度表明,培训和指导方法是可行的和可接受的.
- 参与者报告说,他们从团队成员那里感知到的信任显著增加.
- 定性数据证实了该计划在培养信任和将其与实施结果联系起来方面的有效性.
结论:
- 建立信任的培训和指导方法对实施团队来说是可行的和可以接受的.
- 这种方法增强了信任,这反过来又促进了承诺,心理安全和实施努力的动机.
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