返回工作的旅程:在长期病假和返回工作期间,员工和雇主之间沟通和合作的经验

相关实验视频

Updated: Jun 4, 2025

14:32

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

23.6K

Donny C C Kreuger^1,2,3, Birgit H P M Donker-Cools^1,2,3, Shirley Oomens^4,5

¹Amsterdam UMC location University of Amsterdam, Public and Occupational Health, Amsterdam, The Netherlands.

Disability and rehabilitation

|December 28, 2024

概括

员工和雇主之间的有效沟通和协作对于长期病假后成功返回工作 (RTW) 是至关重要的. 联合会议和关于RTW立法的明确信息显著改善了这一过程.

科学领域:

职业健康职业健康职业健康
工作场所心理学工作场所心理学
人力资源管理人力资源管理

背景情况:

长期病假给员工和雇主带来了挑战.
有效的沟通和协作对于顺利返回工作 (RTW) 过程至关重要.

研究的目的:

探索长期病假员工和雇主在病假和RTW期间的沟通和协作方面的经验.
确定影响成功RTW的关键因素.

主要方法:

与长期病名单上的员工 (N=9) 和雇主 (N=9) 进行了定性访谈.
专题分析和患者旅程映射被用来分析采访数据.

主要成果:

员工和雇主之间的早期和一致的沟通建立了信任,并促进了RTW讨论.
员工,雇主和职业健康专业人员 (OHPs) 参与的联合会议协调了对RTW的期望,并支持了对RTW的共同决策.
员工和雇主都报告说,他们对RTW立法缺乏了解,并依靠OHP提供指导.

结论:

在整个病假和RTW过程中,员工和雇主需要积极参与,得到支持和信息.
早期,持续的沟通,与OHP的合作会议,以及关于RTW立法的可访问信息是成功的RTW的基本前提.

关键词:

回到工作位上工作.长期的疾病长期的疾病职业健康护理职业健康护理患者的旅程患者的旅程定性研究是指质量研究.职业康复职业康复职业康复职业康复

相关概念视频

01:17

Classification of Illness

7.3K

The meaning of illness is individualized to each person who experiences an alteration in health. In contrast, disease is a medical term indicating a pathological change in the structure and function of the body or mind. It is a condition that has specific symptoms and boundaries.
An illness is a response to a disease in which the person's level of functioning is changed compared with a previous level. The general classification of illness includes acute and chronic.
Acute illness is severe...

7.3K

01:29

Documentation in Long-Term and Home Healthcare Setting

873

Documentation in long-term care facilities and home healthcare settings is crucial for ensuring continuous, coordinated, and comprehensive care for patients. Each setting has its specific documentation processes and tools:
Long-Term Care Facilities

873

01:28

Communication

5.4K

Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.

5.4K

01:21

Barriers to Effective Communication II

3.6K

The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...

3.6K

01:15

Methods of Documentation VI: Case Management Model

559

The case management model is a multidisciplinary approach that involves healthcare professionals from diverse disciplines, such as physicians, nurses, therapists, social workers, and pharmacists, working collaboratively to address the various needs of patients. Each healthcare professional brings unique expertise and perspectives, contributing to a more comprehensive understanding of the patient's condition and tailoring treatment plans accordingly.
For example, a patient with a chronic...

559

01:19

Restorative Care

1.9K

Restorative care is provided once a patient has been discharged from a healthcare facility and requires additional services. The additional services include home care, rehabilitation programs, and extended care. Restorative care centers help the patient regain their previous level of functioning or acquire a new level of functioning due to the incapacitating effects of a disease or a disability. It aims to assist patients in enhancing their quality of life by encouraging independence,...