伤害后人性化过程第二部分:安全事故后患者及其家属遭受的复合伤害

Lauren Ramsey1, Joanne Hughes2, Debra Hazeldine2

  • 1Yorkshire and Humber Patient Safety Research Collaboration, Bradford Institute for Health Research, Bradford, United Kingdom.

PubMed
概括

医疗保健机构可以通过两种方式伤害患者:通过事件和他们的反应. 由组织反应引起的复杂伤害,使患者感到无能为力,被操纵和迷失方向. 解决这一问题需要进行系统性改变,以获得更好的患者支持和恢复性护理.

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