"我们一起做,别担心" - - 关于在德国医院实施电子病历的定性研究
Kerstin Dittmer1, Mi-Ran Okumu1, Marina Beckmann1
1Institute of Medical Sociology, Health Services Research, and Rehabilitation Science, Faculty of Human Sciences & Faculty of Medicine and University Hospital Cologne, University of Cologne, Cologne, Germany.
概括
德国医院成功实施电子病历 (EMR) 需要将系统适应临床环境,并涉及所有利益相关者. 解决这些先决条件可以确保更顺的集成,并克服潜在的最终用户阻力.
科学领域:
- 医疗信息学 医疗信息学
- 实施科学 实施科学
- 医疗保健管理的管理
背景情况:
- 电子医疗记录 (EMR) 在德国医院的实施面临着缓慢的采用率.
- 了解有效的EMR整合的先决条件至关重要,但在德国背景下缺乏.
- 本研究调查了利益相关者的经验,以确定EMR成功嵌入的关键因素.
研究的目的:
- 探索利益相关者在德国医院中对EMR实施的经验.
- 确定成功集成EMR系统的关键先决条件.
- 为克服EMR采用障碍的战略提供信息.
主要方法:
- 与医院实施团队的专家采访的定性内容分析.
- 与护理,IT,医疗和制药专业人员进行的采访.
- 利用实施研究的综合框架来指导采访过程.
主要成果:
- 出现了EMR实施的五个关键先决条件:环境适应,利益相关者联合制作,最终用户参与,整合到日常工作中,以及持续的计划-执行-检查-行动周期.
- 从采访数据中推导出实施这些先决条件的具体活动.
- 强调调整临床背景与EMR功能的重要性.
结论:
- 环境适应和利益相关者的参与对于有效的EMR集成至关重要.
- 最终用户的参与,沟通和支持是必不可少的,与国际发现保持一致.
- 如果未能解决这些先决条件,可能会导致实施挑战,包括最终用户的阻力.
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