在日本的非日语患者中,沟通技能和疾病感知
Yuko Denda1, Honoka Izawa1, Hanzhi Wang1
1Department of Medical Interpreting, Graduate School of Medicine, Juntendo University, Tokyo, JPN.
Cureus
|January 9, 2025
概括
为日本的非日语患者提供语言辅助,改善了沟通和疾病感知. 增强的沟通技巧有助于诊断,治疗和患者安全.
科学领域:
- 医学沟通 医学沟通
- 患者体验 患者体验
- 医疗保健服务研究 医疗服务研究
背景情况:
- 在日本,非日语患者面临着严重的语言障碍,影响了医疗保健的获取和结果.
- 有效的沟通对于疾病的感知,应对和自我照顾至关重要,但它与这种人群的沟通技能的关系未得到充分研究.
研究的目的:
- 在日本的非日语患者中使用ENDCORE评估沟通技巧.
- 为了澄清沟通技巧和疾病感知之间的关系.
- 确定语言辅助对这些因素的影响.
主要方法:
- 进行了一项横截面的网络问卷调查,对1904名访问日本医疗机构的非日语患者进行了调查.
- 收集的数据包括人口统计,医疗访问细节,语言能力,沟通工具,语言辅助,沟通技巧 (ENDCORE) 和疾病感知 (简短的疾病感知问卷;B-IPQ).
- 统计分析包括克鲁斯卡尔-沃利斯,曼-惠特尼U测试和斯皮尔曼的等级相关性.
主要成果:
- 接受语言辅助的参与者报告说,他们对疾病的看法更为积极,但在沟通技巧方面得分较低.
- 影响沟通技巧 (ENDCORE) 和疾病感知 (B-IPQ) 的因素包括原籍国,居住资格,语言能力,沟通工具和语言援助.
- 疾病感知方面,如控制感,治疗意义和理解与沟通技巧有微弱的正相关性.
结论:
- 语言辅助可以促进更好的医生与患者沟通,并增强非日语患者的疾病感知.
- 提高患者的沟通技巧对于准确的诊断,有效的治疗,更好的应对以及整体的患者安全和护理质量至关重要.
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