瘤医院环境中的患者护士沟通:一种定性研究
Laura Iacorossi1, Giovanna D'Antonio2, Maria Condoleo2
1Department of Life, Health and Health Professions Sciences, Link Campus University, 00165 Rome, Italy.
瘤学患者发现护士沟通令人满意,熟悉的风格和关心的态度增强了它. 然而,员工短缺和专业间沟通缺口阻碍了有效的患者支持.
科学领域:
- 瘤学 护理 护理专业
- 患者与医疗服务提供者之间的沟通
- 医疗保健的质量 医疗保健的质量
背景情况:
- 有效的沟通对于患者管理疾病和心理社会需求至关重要.
- 护士与患者之间的沟通是患者学习和指导的核心.
- 这项研究探讨了瘤病患者对医院护士沟通质量的看法.
研究的目的:
- 调查患者与护士沟通的质量.
- 识别促进或阻碍有效沟通的因素.
- 从瘤病人的角度了解这些动态.
主要方法:
- 使用一对一半结构面试进行的描述性定性研究.
- 框架分析方法 (Ritchie和Spencer) 应用于数据.
- 在罗马的雷吉纳·埃莱纳国家癌症研究所对瘤患者进行的研究.
主要成果:
- 采访了20名瘤学患者 (平均年龄为61.35岁).
- 积极的沟通成为护理的关键要素.
- 确定了促进和阻碍沟通的因素.
结论:
- 患者认为沟通质量令人满意.
- 熟悉的沟通,直接的语言和关心的态度促进了沟通.
- 缺乏员工间的沟通,员工短缺和时间限制被确定为障碍.
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