调查利益相关者对轮椅服务提供过程的看法
Tyler A Beauregard1, Richard M Schein2, Theresa F Berner3
1School of Health and Rehabilitation Sciences, The Ohio State University, Columbus, Ohio, USA.
Disability and rehabilitation. Assistive technology
|January 11, 2025
概括
利益相关者认为轮椅服务提供过程 (SDP) 很差,特别是资金和维修. 需要在这些关键领域进行改进,以改善轮椅的使用和维护,以帮助行动障碍者.
科学领域:
- 康复工程 康复工程
- 医疗保健服务研究 医疗服务研究
- 关于残疾人的研究.
背景情况:
- 轮椅服务提供过程 (SDP) 是复杂的,为残疾人提供轮椅接入和维护提供了障碍.
- 在SDP中确定需要改进的领域对于有效的政策改革至关重要.
研究的目的:
- 调查利益相关者对轮椅服务提供过程 (SDP) 在美国的表现的看法.
- 为未来的政策改革提供信息,旨在加强轮椅SDP.
主要方法:
- 一个横截面的,观察性的在线问卷被管理到不同的利益相关者.
- 参与者使用六分利克特级别来评价对有关轮椅SDP的陈述的同意.
- 雪球采样针对5个利益相关者群体:消费者/护理人员,临床医生,制造商,付款者和供应商.
主要成果:
- 1,052个回复表明轮椅SDP的性能普遍不佳,总体上只有不到18%的积极看法.
- 融资和采购获得了最低的积极评分 (5%),其次是后续,维护和维修 (9%).
- 装配,培训和分娩被认为是最积极的,超过42%的积极反应.
结论:
- 利益相关者对轮椅服务提供过程 (SDP) 的整体表现表示不满.
- 在资助,采购,维护和维修等领域,系统改革的重大机会存在.
- 建议在这些负面感知的领域采取有针对性的政策努力,以改善轮椅SDP.
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