开发和验证患者体验评估问卷,用于评估伊朗医院护理
Faezeh Nezamdoost1, Ali Vafaei Najar2, Marziye Zarqi3
1Student Research Committee, Mashhad University of Medical Sciences, Mashhad, Iran.
BMC health services research
|January 12, 2025
概括
一个新的33项波斯语问卷有效地评估了患者在医院的体验. 这种经过验证的工具增强了以患者为中心的护理和医院服务质量评估在伊朗.
科学领域:
- 改善医疗保健质量 改善医疗保健质量
- 患者体验研究 研究研究
- 医疗服务评估 医疗服务评估
背景情况:
- 患者体验对于以患者为中心的护理和医院质量至关重要.
- 评估患者体验需要具有文化相关性和验证的工具.
- 现有的工具可能无法充分捕捉特定医疗保健环境中患者体验的细微差别.
研究的目的:
- 设计和验证患者体验评估问卷的波斯语版本.
- 创建一个可靠和文化相关的工具来评估伊朗的医院服务.
- 通过改善服务质量评估,支持以患者为中心的护理的进步.
主要方法:
- 在伊朗 (2021-2022) 进行了一项描述性-分析性,横截面研究.
- 最初的项目开发使用了演方法和文献审查,随后进行了面部和内容有效性评估 (CVI,CVR).
- 通过确认因素分析评估构造有效性,并使用Cronbach的α和集群内相关系数确定可靠性.
主要成果:
- 一个最初的44项问卷在经过专家审查和验证后,被改进为最终的33项问卷.
- 确认因素分析证实了强大的五维结构.
- 最后的问卷显示出出色的可靠性,Cronbach的α值为0.97,集群内相关系数为0.89.
结论:
- 成功开发和验证了用于评估患者体验的33项波斯语问卷.
- 该问卷具有强烈的心理测量特性,确保在伊朗医院使用的文化相关性和可靠性.
- 这种经过验证的工具可以为评估和改善医院服务质量和以患者为中心的护理做出重大贡献.
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