解读利益相关者的声音在变革性医疗保健5.0生态系统的挑战:一个质量功能部署分析分析
Ravindra Ojha1, Alpana Agarwal2
1Great Lakes Institute of Management Gurgaon, Gurgaon, India.
Journal of health organization and management
|January 13, 2025
概括
本研究确定了使用质量功能部署实施医疗保健5.0 (H5.0) 的关键挑战. 提出一个医疗保健5.0实施进展指数 (HIP),以跟踪这个不断发展的以患者为中心的生态系统的进展.
科学领域:
- 医疗保健技术 医疗保健技术 医疗保健技术
- 医疗信息学 医疗信息学
- 系统工程是系统工程.
背景情况:
- 医疗保健生态系统正在迅速发展,受到技术进步和转向以患者为中心的模式的推动.
- 医疗保健5.0 (H5.0) 是一个重大的转型,有望带来实质性的好处,但面临实施障碍.
- 识别和解决这些挑战对于成功采用H5.0.0至关重要.
研究的目的:
- 在实施医疗保健5.0 (H5.0) 中识别关键挑战和障碍.
- 确定有效的对策,以加快H5.0的采用.
- 为导航H5.0转型的利益相关者提供可操作的见解.
主要方法:
- 为了全面收集信息,采用了德尔菲方法.
- 使用质量功能部署 (QFD) 方法来进行深入分析.
- 在QFD中应用了质量之家 (HOQ) 工具来确定关键的H5.0挑战和对策.
主要成果:
- 该HOQ分析显示,关键H5.0挑战约占总重量的60%.
- 在HOQ中确定的前五个过程描述符对整体对策作出了重大贡献 (约60%).
- 为了监测实施进展情况,制定了医疗保健5.0实施进展指数 (HIP).
结论:
- 这项研究开创了QFD for Healthcare 5.0.0中的HOQ方法的应用.
- 该研究为参与H5.0倡议的利益相关者提供了有价值的见解.
- 实用HIP指数为跟踪H5.0旅程的进展提供了一个新的工具.
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