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在外科住院领导培训中利用DSC评估来解决沟通技能的获取问题:课程开发的核心六步方法
Russell J Pepe1, William A Burns2, John L Dutton1
1Department of Surgery, Rutgers Robert Wood Johnson Medical School, New Brunswick, New Jersey.
Journal of surgical education
|January 16, 2025
概括
外科住院医生发现DiSC沟通风格工具对于增强团队动态和患者护理非常有价值. 这次培训提高了对沟通风格的认识,解决了在住院教育中的关键需求.
科学领域:
- 医学教育 医学教育
- 外科住院培训外科住院培训
- 发展沟通技巧 发展沟通技巧
背景情况:
- 有效的沟通对于高质量的患者护理至关重要.
- 居民教育越来越强调非技术技能和沟通培训.
- DiSC模型 (主导,影响,稳定,认真) 提供了对沟通风格的见解.
研究的目的:
- 将DiSC模型映射到Kern 6步课程开发框架.
- 为外科住院生实施和评估沟通和领导力课程.
- 总结居民对DiSC工具在居住中的实用性的反.
主要方法:
- 需求评估发现缺乏正式的沟通和领导教育.
- 为外科住院计划制定了4个会议的领导课程.
- 使用DiSC工具 (79个问题调查) 来评估居民的沟通风格.
主要成果:
- 百分之百的受访居民认为沟通培训很重要,但只有21%的受访者认为他们接受了充分的培训.
- 居民报告说,DiSC工具在全年都很有用.
- 我们最欣赏的方面是学会理解他人的沟通风格.
结论:
- 像DiSC这样的行为评估工具可以提高居民对沟通技巧的自我意识.
- 专注于沟通技巧,包括DiSC,可以改善患者的护理.
- 这种领导力课程为外科住院计划和其他培训机构提供了价值.
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